Terms and conditions


1.       Terms and Conditions

These general terms and conditions apply to purchases at the online store www.doctorschoice.shop - these terms and conditions specify the rights and obligations of the Seller and the Buyer.

 

2.      General Provisions

These conditions are developed in accordance with Act. No. 513/1991 Coll., Commercial Code, No. 40/1964 Coll., Act No. 89/2012 Coll., (Civil Code), as well as related regulations: On Consumer Protection, as amended, and apply to consumer goods purchased in our online store.


3.      Acceptance of the General Conditions

When using the services and content of the website the user automatically accepts the terms according to the General Conditions.


4.      Drug Policy

www.doctorschoice.shop does not encourage the use, supply or production of illegal drugs or controlled substances in any way. All information on our website www.doctorschoice.shop is provided for educational purposes only. We do encourage discussion and research into drug policy, favoring those with a strong harm minimization agenda, and reduced emphasis on criminal justice systems. Please be aware that smoking can seriously damage your health and can be fatal, and is not encouraged by www.doctorschoice.shop


5.      Access to the website to persons under 18 years

This website and the content stored here are exclusively aimed at people over 18 years old.

www.doctorschoice.shop takes no responsibility for any user under the age of 18 accessing the website by providing inaccurate, false or inexact personal data. Still, if www.doctorschoice.shop detects the existence of a user account that could belong to a person under the age of 18, it reserves the right to contact this user and ask him/her to send a copy of his/her ID card within the following 48 hours to prove his/her identity. This documentation must be sent to info@doctorschoice.shop. If the user ignores this requirement, www.doctorschoice.shop reserves the right to cancel the user's account and block his/her access to the website. Additionally, if a user under the age of 18 or whose account has been cancelled had placed an order www.doctorschoice.shop reserves the right to cancel this order and refund the amount through the same payment method chosen by the user, or through any other method agreed by both parties.


6.      Price

All prices are contractual and are negotiated based on the Seller's offer (on-line offers at www.doctorschoice.shop) or individually by agreement (by e-mail). The purchase price stated on the order is always respected for the Buyer, if this is not possible, the Buyer is informed immediately and can decide whether to accept the increased price or cancel the order. 
The online store is always up-to-date and valid for the internet shop. Pricelist valid for the store is available at the store. The prices are VAT inclusive.

 

7.      Payment Terms

Paying the order on our website is easy and secured. Just follow the steps recommended

Our payment system is provided with 3D Secure 256 bit SSL encryption. 

We accept payments via:

Money-transfer or direct deposit to our bank account. As soon as your deposit in our account is confirmed, we will ship the order. 

We accept payments by Bitcoin. You receive the instruction by email when placing your order. 

Debit and Credit cards (in process)


Please note, that no one has an access to your bank card details

 

8.      Delivery

All orders are shipped after pre-payment.

The shipping cost, including carriage, is calculated automatically at the moment of purchase and it is included in the total cost before you validate it.

All orders are sent out from our office in the Czech Republic, Prague.

Orders are sent out the same or the next day after payment. Doctor’s Choice doesn’t specify on the envelope anything but shipping address.

We ship worldwide by such couriers as DHL, UPS or others on request and Česká pošta by default.   

We strongly recommend every customer to make inquiries about regulations regarding cannabis seeds. We do not assume responsibility for any legal problems incurred on reception your shipment.

We offer a range of fully tracked services such as DHL, UPS or others on request and Česká pošta by default.

After the purchase, the customer receives an initial confirmation email with the order number and once the order is shipped, the customer receives a second email with a number assigned by the carrier (tracking number) which allows to track and trace the shipment.

Please, make sure the delivery address is fully correct and completed before submitting the order. If the order is returned to our office, we can send it back, but the customer is liable for the costs of re-shipment.

Delivery time varies from country to country, according to national postal services and custom services.

The customer is responsible for the goods at customs, which is subject to the legislation in force in the country of destination.

All orders are shipped on weekdays from 9.00 till 17.00 GMT +1


Destination

Delivery Time 

Warnings

Czech republic

1-3 working days

None

EU

3 - 14 working days

Delivery time to East Europe and Russia are close to the maximum

Worldwide

5 - 25 working days

None

 

Please track your parcel on the tracking website of the post partners and your national postal service before contacting us. This will enable us to be more efficient.

 

9.      Warranty. 

The Complaints Procedure is based on Act No. 40/1964 Coll., The Civil Code. Claims are acceptable if the warranty period for the goods is still valid. The warranty period is usually two years. 

 The following cases are not covered by the warranty:

- the goods are repaired after the warranty period

- the goods are improperly installed, adjusted or repaired

- the goods are used in contravention of the enclosed operating instructions 

- the goods are damaged by the element - water, lightning, fire or electric discharge

- force majeure

- the goods are damaged by the carrier

 

10.   Cancellation of Buyer's Order – Contract Termination - Return of Goods 

In accordance with Act No. 367/2000 Coll. on 14 September 2000, each customer has the right to withdraw from the contract within 14 days of the receipt of the goods in the form of mail order sales. If you decide to withdraw at this time, please respect all of the following conditions: 
- the goods must not be used

- the goods must be in original packaging and complete (including accessories, instructions, etc.) 

- the goods must not be in any way damaged 

- together with the returned goods should also be sent the original invoice, ie. an invoice together with the delivery note 

- postage of sending the goods back to the seller pays the buyer returned goods should be carried insured

- the goods must be shipped by cash on delivery, such a shipment can not be accepted.

 In the event that the Buyer refuses acceptance of the goods or cancel the order after sending the goods, despite the fact that the Buyer and Seller agreed delivery date, the Seller - the operator of an online store www.doctorschoice.shop requires reimbursement of all costs associated with transport to customer and back stock. 

 

11.    Cancellation of the order by the Seller 

The Seller reserves the right to cancel the whole order or its part in these justified cases: 

- the goods are discontinued or not delivered

- the price is changed markedly

If such a situation occurs, it is strongly recommended to contact us by e-mail immediately, and then we will inform the customer about the next step to take (to replace ordered goods, to cancel the order, etc..).

If the customer has already paid for the goods ordered, the money is transferred back to the customer’s account within three business days.


12.   Privacy

 The online store www.doctorschoice.shop declares that all personal data are used only for the need of the online store www.doctorschoice.shop for speeding up and simplifying the orders and tax documents processed. When handling personal data, online store www.doctorschoice.shop undertakes to comply with Act No. 101/2000 Coll. About Privacy Policy. Without consent, it is not possible to pass on any personal information. By registering, the Customer gives consent to the collection of personal data. When registering, the customer's basic information is required, which is further supplemented when ordering. The customer has the right to request the deletion of personal data from the database (cancellation of registration).


13.   Applicable Law and Dispute Resolution

These terms and conditions are ruled by laws of the Czech Republic and certain EU regulations. Relationships and possible disputes arising under a contract are to be settled exclusively under the law of the Czech Republic and by the competent courts of the Czech Republic.

Any disputes between www.doctorschoice.shop and the Buyer can also be settled through out-of-court route. In this case, the Buyer-consumer may contact the non-judicial dispute resolution body, such as the Czech Trade Inspection Authority. More information on out-of-court dispute resolution can be found here: http://www.col.cz/cz/spotrebitel/prava-spotrebitelu/mimosudni-reseni-spotrebitelskych-sporu-adr/

Unless the out-of-court dispute resolution is resolved, www.doctorschoice.shop recommends the Buyer first to contact www.doctorschoice.shop to solve the situation


14. Limitation of Liability

We ship our seeds with the restriction that no third parties use them against the law. This trade doesn't force or induce to act against the law. We explicitly indicate that the purchaser of our seeds is responsible for his/her future acts. In the event of being used for human consumption the responsibility lies on the purchaser, and our company accepts no responsibility for that.

Unfortunately, laws on cannabis seed trade vary from one country to another. That's why we strongly recommend to be informed on the regulations and laws of your country.

Purchasing these products from countries where cannabis seeds are illegal is prohibited, for example: USA, Canada, and Australia, countries of Eastern Europe or any other country where possessing cannabis seeds is illegal. We will not ship seeds to any of these countries under no circumstances.

However, if a person from another country irresponsibly purchases any of these products without knowing the laws on his/her country, our company is not liable for the possible legal problems derived from this purchase, and will not redeem any amount for goods being held or confiscated by customs.

We ask for your commitment and responsibility.

 




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